[Resolved] Cars24 Services — Car seller have wrong documents due to Rc is not transferred to my name

[Resolved] Cars24 Services — Car seller have wrong documents due to Rc is not transferred to my name

C chahana tyagi

Hi I am chahana, I have bought a car in Dec 2019 from Rakhi. he has given the affidavit with my wrong name which got rejected in RTO and then lockdown started and I tried to contact the seller and cars24 but couldn't. Now I am calling that person(Bhagwati who sold his wife's car to me)everyday and he is not receiving my calland not answering properly.I told him my brother will come to gurgaon to take the affidavit but he is not giving any response. I am very tensed as my car RC is not yet transferred to my name due to incorrect documents.please help Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved CARS24 Services customer support has been notified about the posted complaint.
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CARS24 Services Customer Care

from Gurugram, Haryana

Verified Support

Hi Chahana,

We apologize for the inconvenience caused.

Could you please share your registered mobile number/ appointment ID at [protected]@cars24.com, so we can look into the matter and assist you better?

Regards,
CARS24 Support