Cars24 Services — Car sold (maruti suzuki alto std 800

Address:

Cariot Auto Private Limited Corp. Office: Plot No. 18 Sector 44, Gurgaon- 122001, Haryana, India

I had sold my maruti suzuki alto 800 std car to srinagar, kashmir unit of CARS24 in december 2021. They claimed that the RC transfer will be done within 2 to 3 or maximum 6 months. But it has been allmost 2 years now. The unit has been closed, my vehicle alongwith RC and other documents is nowhere and no RC transfer process has been initiated. I tried to contact their customer care so many times but to deaf ears. On top of it all i have been paying 2 chalans for trafic voilation in all this time with no fault of mine. They have been repeatedly voilating rules.