Cars24 Services — Car sold more than 13 months back but RC still not transferred

Nightmarish experience with cars 24
As a professional I expected similar professional and hassle free services from Cars24 for peace of mind
I sold my car Audi A3 DC1CS6523 on 24/05/2022 with app Id [protected]
However to my dismay till date -more than a year the RC is not yet transferred and they’re has been vague responses to the mails I have been repeatedly sending
Moreover I fear that the car is being driven elsewhere on basis of NOC and the process of RC transfer is being delayed.
Professional, Smooth amd timely RC transfer is the most important part of selling a car
I request cars 24 senior and responsible officials to look into this on urgent basis