I purchased a vehicle on 3rd July 2022 and was promised by the Agent that RC transfer will be a smooth process and should be done within 2 weeks, I paid an amount of 6, 96000 on the same day and purchased a Honda Jazz 2017 year car.
Its been close to 2 months and the RC hasnt been transferred, they even didnt give me any insurance papers and i am not able to drive the car with peace of mind.
Later i had asked for a soft copy of the old RC book and noticed that the old owner had a loan on the car, and when asked they had no clue about NOC and mentioned that NOC is in progress .
I have been following up with the customer care numerous times and all i can say is its been a daunting and frustrating experience with no resolution.
They also assigned an RTO agent and the agent has been giving dates over dates without any physical process of RC transfer. I simply dont know what the problem is and why the RC appointment is scheduled.
I want an immediate resolution to this else i will start the legal proceedings soon as i have exhausted all other options. Was this information helpful? | 
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