Horrible experience buying Toyota Corolla Altis from Cars24 in Pune.
1. Zero post sales service with no communication after full payment.
2. Wrong information shared about the car as it was a complete repaint car / accident car.
I clearly told the sales rep to get the car on 1st July as if you getting the car for delivery.
He was supposed to reach at 10 am after following up he told me he will reach by 130pm as he is getting the car cleaned. Sales rep reached at 3 pm and car was in a horrible shape not from outside but more from inside.
AC wasn't working, auto lock battery was down, the front grill was cracked, I gave car for detailing and they showed me a bad repaint splatters on the car.
I have now spent a bomb on detailing and got new set of speakers in the car.
I tried to follow up with Bhavesh Yadav (Territory head - West India) but he could not help sending the second key of the car in last 3 days nor get back to me why I was lied that Cars24 deals in clean cars.
This is absolutely not acceptable. I have taken all the pictures and will share a little more elaborate link soon Was this information helpful? | 
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