[Resolved]  Cars24 Services — cars24 taken delivery of my car and now after 2 days they saying we cannot pay you the agreed amount

Address:Pune, Maharashtra, 411048

I had sold my A4 AUDI to cars24, Swar Fate, pune branch for Rupees. 840000.
They have deposited rs.1000 in my account in 1 hr. And said that remaining amount will be credited in 24 hrs. But now it has been 2days i have-not got any amount.
On calling the representative, they yesterday said they can release the payment only when the dealer give the 10% amount as token to CARS24. Now today around 11.30AM, representative said that dealer deposited the token amount and the transfer will be done by CARS24 in an hour and I will get the payment in an hour. At 1PM, they are saying that their are some management clashes going so take the vehicle back.
On multiple follow ups, they are now saying that my deal will have to be cancelled and they will handover my car. I have refused for their solution and i am going in consumer court against them.
Cars24 is a complete fraud company and there are many cases where they are fooling customers. Don't ever go to cars24.CARS24 is cheater and they think customer is fool.
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Jul 23, 2019
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2019
CARS24 Services Customer Care's response
Hi! Apologies for the inconvenience. Could you please share your appointment ID so that we can look for the details?
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