| Address: | Rampur uttar pradesh |
Dear Respected Authority,
I, Zaid Khan, Dealer Id-114732,
would like to talk about the challan pending issue of the appointment id-[protected], for which I had raised a ticket on 6th oct 2023, Ticket Id-1150785, and now it has already been more than 2 months 18 days and I've been calling on the customer support of CARS24 daily regarding this issue and the response is disappointing as they keep making excuses like the challan will get cleared in a day or two please wait maybe by evening or tomorrow and all such things and till now its been 2 months, the issue has not been resolved. Most importantly the car has been sold and the customer who has brought this car is complaining as the car cannot be registered on his name until the challan is cleared.
Please talk to the team and solve the matter as soon as possible as it is already too late.
Looking forward to the solution of the issue as soon as possible.
Thanks and Regards
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