[Resolved]  Cars24 Services — Cheated by taking taking money

I booked a car in Hyderabad cars24 by paying 20, 000 .They cheated me by saying single owner but after going though online site once again it was showing 3 owners transferred. when I questioned him they were trying to convince that it wont be problem etc.So I canceled deal in 3 days and they dint refund money but actually they committed they are going to refund me money back of 12000 and in 1 week they were saying we are not going to refund money.which is completely unprofessional .

Persons who cheated me is

Syam Singh, Anirudh-attapur cars24 yard managers

Humble request to other buyers in cars24 dont give minimum booking they mention take time by saying we dont have money in hand and try to block with[protected] rupees, Even though they try to take 20k as company policy of minimum amount for booking car, because you wont get back those money if anything goes wrong.
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Aug 9, 2021
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2020
CARS24 Services Customer Care's response
Hi Pradeep Reddy,

We apologize for the inconvenience caused.

Could you please share your registered mobile number/ appointment ID at [protected]@cars24.com, so we can look into the matter and assist you better?

Regards,
CARS24 Support.
Complaint comments 

Comments

Hi Pradeep Reddy,

We apologize for the inconvenience caused.

Could you please share your registered mobile number/ appointment ID at [protected]@cars24.com, so we can look into the matter and assist you better?

Regards,
CARS24 Support.

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