[Resolved] Cars24 Services — clutch plate is damaged by car 24 mechanic

bharat-0211

Address:

New Delhi, Delhi, 110014

I went for selling of my car to car 24 lajpat nagar delhi office on 18.11.2017. The mechanic has drived my car rashly and after evaluation when i returned home i realised that my car's clutch plate was very hard. Car24 evaluation process resulted this problem. I have cntacted mr alam but he has not listened to my complaint.
This is pathatic. My well maintained clutch system was damaged and i will have to bear cost of its repair/replacement as car 24 is not taking its responsibility.

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Jan 6, 2018

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

CARS24 Services Customer Care's response Hi,

Our sincere apologies for the experience and inconvenience this has caused. We’d kindly request you to share with us your appointment ID so we can share your feedback with our team. This will help us work towards a better experience in future and ensure our customers don’t face such issues again. We appreciate your cooperation & understanding in this regard. Please bear with us.

Arpit | CARS24.com