Cars24 Services — Complaint against taking no action on my problem

Sir, my husband is a regular buyer of cars from cars24. His I'd is 87496. On 13Jan2022, a swift car stock in his account, when he went Delhi to pick this car, there are various major issues related to car. But the had gave totally wrong information on their app. Regularly, we are calling them and asking for slove are problem, but no response. Now we fed up from them. Our money had blocked in their account. It is their mistake, why they gave us wrong information. It is worst feeling to see my husband in stress. We can't afford this big lose .. please take a serious and fast action on my problem.. thanks