[Resolved]  Cars24 Services — customer service really bad

Address:

110070

I had really bad time with cars 24. They make all false promises. They told me that my deal will be locked the moment i decide and they will make token payment. It did not happen for a day. The customer representative deepak was execeptionally bad. He kept promising everything without even knowing whether that was possible or not. First of all he kept telling my wife that we should not go to any other dealer because they cheat. Then he told me that if i opt for "instant payment" i will get the money within one hour of handing over the car. I opted for it and paid rs 1, 000 extra - its been 36 hours and i am yet to receive the money. He suddently vanished and stopped taking calls. With no option left, i called customer service, they had no solution to offer and said will revert to me. Its more than 24 hours since anyone has reverted. My money still remains unpaid. Pathetic. Will never go to them again.