[Resolved] Cars24 Services — damage my car by mr. khusager.

Sonu dhingra

from Mumbai, Maharashtra

Address:

Rohini West branch, 110085

Dear team
My. Name is Deepak, today my appointment fix with ur branch Car24 at Rohini West branch. Car evaluator name of khushager. Apponment I.d. [protected]..Name of Poonam dhingra..
Issue is. After all inspection done by khushager nd driving my car and stand in the parking, I was shocked, seen my vechile from bac side door (deggee) was fully damage at the of park. And Mr. Khushager accept of damage..coming times 11:15am nd no reply till 3.20pm. From any budy. Mr. Lalit not cooprate, always asking baat ho rahi hai...I'm fool. Hole day waste..very poor services..Mr. akshay cooprate with me but not reply done from there side..
Pl. Gvn my damage expense rs. 3000/-. As per damage car..

+1 photos

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May 15, 2020

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2020

CARS24 Services Customer Care's response Hi Sonu Dhingra,

We would like to tell you that your car got damaged as it was hit by the third party while test drive.

Also, we have paid you the compensation amount already.

We hope that your issue was resolved.

Regards,
CARS24 Support