[Resolved]  Cars24 Services — Deposit not returned after 9 months of car sale

Address:

Mumbai

I sold my Honda Civic car through Cars24 (Versova, Mumbai) back in December 2021. However till date I haven't received my deposit of Rupees 10, 000 held back by Cars24.

I was first told to go to the local RTO on 19th February 2022 for party peshi but the RTO was shut due to Shivaji Jayanti. I was given another appointment for 2nd March 2022, but when I visited the RTO on the said date no one from Cars24 or the assigned channel partner showed up and I was told by RTO to come back once I have all the documents. The phone number of the assigned channel partner R N SALES AND DISTRIBUTOR isn't reachable at [protected] and I had no choice but to leave.

I sent an email to Cars24 ([protected]@carioauto.com) on 22nd August 2022 with the above details but I havent received a reply back and neither has any one tried to contact me.

Please help me with this matter urgently as I am a senior citizen and need all the financial assistance.

Regards,
Brinda Malhotra
Phone: [protected]
Appointment ID: [protected]