Cars24 Services — Entice customer by misleading/fake advertisement to do fraud

The Money Back within 7 days of delivery and if the distance traveled is less than 200 km from the date of delivery as well as 1 year warranty is only worth to a customer when the vehicle which bikes 24 delivers is in a good condition not when a faulty vehicle is being delivered to the customer whose faulty parts stop working after 1 or 2 weeks and after riding for 500 to 700 kms.

Bikes 24 proclaims that they use all genuine/authorise parts to refurbish the vehicle, their vehicles go through 140 quality checks and gets delivered in as excellent as new condition.
The scooty was not starting after riding it for less then 600kms in less then 2 months then I visited bikes 24 authorised service centre where the owner of the service centre opened the vehicle and showed me the local parts like rubber chain, piston which was of 75 no and he said that this piston does not work fine in a scooty and that is why the scooty can skit anywhere, the clutch and other 12 parts are local.

I bought this scooty to commute to my office with my wife but I have been not using it because the service centre owner informed that the vehicle has many local parts which they can break anytime and hence the scooty is not safe.

The scooty has not met any of the bikes24's commitments of advertisement and therefore I have asked them to take it's return but they have denied by giving reason of their 7days only for return policy which is absurd in this case where the vehicle is a faulty vehicle not as what they proclaim.

I have attached the estimate which was sent by the owner of the service centre for local parts of the vehicle.

I want this vehicle to be returned and get my money back.

My booking ID - 022N67
My CRN no - 510052
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    Plot No. 120, Industrial Area, Sector 44, Gurgaon, Haryana, India - 122002
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