Cars24 Services — Fake non repayment messages

Address:	Gurugram
Website:	Cars24.com

One of my contacts has received a message from cars24 saying that I have defaulted on a payment. But I have all records and proof that I have paid all dues on time every month. And since auto debit option enabled, the amount is debited on the said date as agreed in cars24 contract. And sending messages with warnings about legal implications to my contacts is not the right customer approach regarding a customer who pays the dues on time.