[Resolved] Cars24 Services — Fake promise for delivery

VINOD GOPINATHAN NAIR

Dec 22, 2021

Address:

Duabi

Order no : VIPN3A, Terribly fed up with the false promises by the relationship manager and the team ...I Did the token payment on 6th December and as on 21 December they failed to complete the process. Finally today was the date promised by the relationship manager for final delivery and given schedule between 5-6 pm. As there was no update, i contacted the branch office and then they changed the delivery time to 8:45 to 9:45 pm.. and later rhey informed that still the registration is pending to complete ...so many fake response and late process update.. the mobile no of the relationship manager is always switched off..

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Jan 23, 2022

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2021

CARS24 Services Customer Care's response Dear Customer,
We apologize for the unpleasant experience.
We request you to please share your detailed concern along with your registered contact details with us at [protected]@cars24.com so we can look into the concern on a priority.
Please be assured that we will highlight your concern with our team and will take corrective measures to make your experience better with CARS24.