Iam writing this because o[censored]nethical /unprofessional behaviour from your retail team at Greater Noida branch .We had approached this branch for selling our car on 20/06/22 and after nearly 3 hours of waiting a price was offered and after the agreement a transaction agreement form was given to us with assurance of the deal to complete within 3 days. After 3 days the executive named Mr Amrik gave us a call and said some discrepancy in capacity of the veh has occurred in RC transfer so we will have to approach the RTO /he also said reg cancellation of the transaction he had assured us .The transaction form clearly mentions that during RC transfer party physical presence is required and that only Rs 10000 is held back from cars 24 till resolution of the transfer from RTO.However here in this case they weren’t even ready(even when the party was agreeing to visit the RTO for the minor rectification) to hold the transaction despite agreeing on the price and deal form .The executive straightaway asked for refunding the token money .This clearly shows that their agreement/Transaction form and entire info /assurance to the customer is false and full of lies and nothing else .
Despite assuring cooperation reg RC transfer at RTO, i[censored] can’t hold your word, there is no value of your written agreements also then STOP WRITING THE SAME ON YOUR SITE & STOP FOOLING THE CUSTOMERS PLS.
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