[Resolved] Cars24 Services — false commitments by cars 24
L
Loyal Anil
from Mumbai, Maharashtra
Address:
Jaipur, Rajasthan, 302023
Dear Team Cars 24,
A few days ago I decided to buy a new car.when one of my friend advised me to sell my old car with Car 24. Then i come to know about Cars 24 and I went to car 24 to sell my car with the big hope of professional behavior, where I met Arun. What has been said or done was changed every day. In the last six days, new things are coming out everyday. Due to all these facts, and due to the unrealistic deal, I decided to cancel the deal but I do not get my car back till now and asking for charges even deal got cancelled due to unstickness on words made by your executive. Because of which I am neither able to get a new car nor did I have got my car back.Everyday false promises are being made. It's been five days since doing this kind of talk. I am getting harrash badly and I think that i did biggest mistake of my life wheb I think about sell my car with cars 24. Are your company representatives doing such miscommunication with each customer and harrsing every one ? I have call recording also with us about the communication hapened with executive. Immediately resolve my problem and ask your representative to handover my car along documents Otherwise I will have to take other legal opinions.
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Jul 23, 2019
Complaint marked as Resolved
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2019
CARS24 Services Customer Care's response Hi! Apologies for the inconvenience. Could you please share your appointment ID so that we can look for the details?
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