Cars24 Services — Faulty car sold and promised for repairs

Address:Delhi

At time of test drive of my car, I highlighted 3 major issues to MR Hasan (the sales Advisor)

Those major issues are with noise in car Suspension, Car missing/Fluctuating RPM, and Clutch slip.

Mr Hasan acknowledged those issues at the time of vehicle test drive and delivery, and told me this will be taken care in Warranty of the car.

MR Hasan told me that these issues cannot be rectified at the time of selling/delivery, but will be taken care in Warranty.

Till now I am chasing cars 24 from last 3 months, but no resolution.
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CARS24 Services customer support has been notified about the posted complaint.
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Hello Sir,

Hope you are doing well.

We apologize for the inconvenience caused. Could you please share your registered mobile number/ booking ID at [protected]@cars24.com, so we can look into the matter and assist you better?

Thank you and have a good day ahead.

Regards,
CARS24 Team

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