[Resolved]  Cars24 Services — fraud in cars 24 faridabad

Its very shameful to written that i have observe an fraud from cars24. I have make a deal for a car as details given below through agent mr. Raghvendra singh. I have visited to faridabad to see the car and give the token money 2k as requested your agent. After given the token money on 23rd may 2020 with deal price of car 38k. But when i have visit for car delivery on next day, it was very surprising that car was already sold to another customer as per same agent.

It was a trust breaking and i have very poor experience from cars24. Now agent is showing rude behavior on call to return the token money.

Agent name: raghvendra singh ([protected])
Was this information helpful?
No (0)
Yes (0)
Aug 11, 2021
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2020
CARS24 Services Customer Care's response
Hi Amit Panchal,

We apologize for the inconvenience caused.

This is definitely not the kind of experience we would like you to have.

We request you to please share your registered mobile number/ appointment ID at [protected]@cars24.com, so we can look into the matter.

Regards,
CARS24 Support
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CARS24 Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    1391
    Pending
    298
    Resolved
    625
    CARS24 Services Phone
    +91 12 4470 6400
    CARS24 Services Address
    Plot No. 120, Industrial Area, Sector 44, Gurgaon, Haryana, India - 122002
    View all CARS24 Services contact information