[Resolved] Cars24 Services — I am paid short for my car, not great service after point of sale
Hyderabad, Telangana, India
Ababim1327 on Jul 9, 2018
I Have visited cars24 kukatpally branch. the car was inspected for hours long and was quoted some prices wher i was not satisfied. They came back saying they will pay 193000 including everything and thats what i will get credited to my bank account.
Then there was day when they wanted me to deposit/handover the car where i could not and have rang them so many times and then attempted their hotline number. Nothing Helped. Then fianlly i rang one of the persons who i agreed the price with called Visvanath Goud. Told him that i could not hand over the car that day cos i am out of town and he replied via SMS that night saying they are ok. I can deposit on saturday with out any charges. I did exactly as i said on saturday they said money will be in my bank in 48 hours which i did but now after everything i am short 1500 and they say now that they charged for late stocking the car which is ridiculous.
Shauqath is the person in Kukatpally branch who is responsible for all this.
I request a immediate help regards this. Its not about the 1500 rupees but about the agreement what was agreed before the Point of sale.
[protected] / [protected]
Complaint marked as Resolved Aug 24, 2018
[Jul 23, 2018] CARS24 Services customer support has been notified about the posted complaint.
Verified SupportCARS24 Services Customer Care's response, Jul 24, 2018
Hi! We're really sorry that you have had to face these issues. We have pushed your case to the Kukatpally branch, and will have an update for you asap.
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