I was discussing my car sale of dezire vdi with mr karan/raghav from indirapuram branch. Yesterday car inspection was done and car was found to be in excellent condition. Late in the evening mr raghav called me to confirm the price of 4.8 lakh can be matched as i had another offer but asked me to wait for next day to close the deal. I insisted to come and close the deal but he said tomorrow morning it can be closed. Now today after following up whole day, they are saying channel partner has refused the deal. And he is only offering 4.35 lakh. This is complete mental harassment of customer and unprofessional approach. If channel partner can cancel the deal anytime then am i at mercy of them? I want my deal for 4.80 lakh should be honoured and process should be laid out. This is against the business and professional ethics.
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Jun 11, 2019
Complaint marked as Resolved
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
May 10, 2019
CARS24 Services Customer Care's response Hi!
Apologies for the inconvenience.
We have received your concern on other medium as well and our team is reaching out to you to address your concern.
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