[Resolved] Cars24 Services — issue in rc transfer

Ramesh Kumar 1414

Address:

Vill- Banarsi,Teh-Moonak,District- Sangrur,Punjab, Sangrur, Punjab, 148027

Dear Sir/Mam
Greetings!!!
I have purchased a car (Tata Tiago XT) through cars24 from zirakpur (Near chandigarh) location. I have purchased this car on dated 04.12.2019.I am facing problems in Transfer of RC. Also i have not get NOC (No objection certificate) till date. Mr. Shubham Shekhar (My relationship manager from cars24) is also not picking up my phone from last 10 to 15 days as i have called him to so many times. He is not responding my SMS also. I already Paid Rs5900+Rs1500 to cars24. I have transferred Rs1500 in Mr Shubham Shekhar account as he told me to transfer the amount in his account. I am felling trapped now. Don't know what to do where to go. Now the last option that i have to file a complaint against cars24 and Mr. Shubham Shekhar who made me fool that cars24 will transfer the RC to your name. Please take the necessary action as soon as possible because i puchased the car on 04.12.2019 and toady its 12.01.2020. or otherwise i will go legal. The details are given below-:
1. Registration no- UK07BZ4914
2. Seller (owner) of Car- Mr. Suresh Kumar
3. Buyer of car- Ramesh Kumar ([protected])
4. Relationship Manager of cars24- Mr. Shubham Shekhar ([protected]).

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Apr 24, 2020

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2020

CARS24 Services Customer Care's response Hi Ramesh Kumar,

We are extremely sorry for the inconvenience caused to you.

We always strive to give our customers the best experience.

Our associate has already informed you that it is a self-transfer case and you need to get the RC transferred at the RTO yourself.

If you have any further queries, feel free to reach out to our associate.

Regards,
CARS24 Support