Cars24 Services — Lakh of transparency

Address:Cars24 Haryana Gurgouan

Hi I’m from Indiacars a dealer partner from Bangalore my Dealer ID is 73604

Apt.ID No. [protected].. A deal stuck payment made at time of taking delivery the DA team says issue in Car on the other hand Cars24 yard say the car is parked for more than 4months at their yard.

I paid for the insurance which was returned and on checking on Vahan the car has not bad input in its record as of date...Further the reject the was again put for Reauction which is very mean way of handling a deal.

Please let me know na fair solution for this..lack of transparency

2. Apt I’d No. [protected] Volkswagen Passat on forfeiture.. This car I had bought during lockdown and further was not interested due to no flow of cash during lockdown period I backed off, and 20000 was forfeited from my account but Cars24 has issued and covid 19 policy regarding to forfeiture stating that only 10000 will be deducted for cars backed out before 17th midnight may and I did the same. This act of mine was informed to the DA but till now I have not received the 10000 Refund

My number [protected] / [protected]
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CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2020
CARS24 Services Customer Care's response
Hello Sir,

We are terribly sorry for the trouble and experience you had.

We have highlighted your concern with our team. Our team is actively working on your concern and will share an update with you shortly.

Regards,
CARS24 Support
Jul 01, 2020
Updated by IndiaCars
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