Cars24 Services — Manipulation and Harassment by Cars24

Address:

Cariot Auto Private Limited Corp. Office: Plot No. 18 Sector 44, Gurgaon- 122001, Haryana, India

Hello,
I am Bhupesh Chawla, My car Fortuner 2012, 4*2 Automatic has been inspected by cars 24. Cars24 agreed to pay me 9 lakh (inclusvie Rs.7900 commission) when it was first inspected. I got a call from an executive once it was the time to proceed further for formalities. But he said I am on leave and other executives said that offer is still not available because bidder had withdrawn his offer from the portal of cars 24. He said once he will back from the leave then he may try for lesser price of the amount of 8.93 lakh (inclusive Rs.7900 commission charges which are charged by cars 24) . Again all same thing happened and the executive said he again failed to get this price for us. He said give the car for 7.50 lakh as he was just trying a fluke if we get ready to give this car at a throw away price. Once we got a text message from Cars24 with a link where it was mentioned that 8.93 lakh price is still valid to opt it kindly click the link. We shared this text with the same executive (His phone no. +[protected] on his whatsapp. He replied that its true and he agreed with this price. He called me from 250 kilometers drive to sign the form 28 and other documentation. I was so tired I had to travel alot for these formalities. He already got my cancelled cheque details and kyc. Just yesterday I signed the documents and last inspection was done[protected]. Today we was waiting for the money to get transferred in our account. But we did not even get a single call. So we called him but after 3-4 calls he cared to answer it. He replied that Rs. 25000 lesser the price we have the offer for you if you agree (8.93 lakh - 25k = 8.68 lakhs) . Come on what rubbish is this. Is this a kind of joke. Why you tried to waste our money, time and hectic drive of 250 kilometers if you dont have any serious buyer for my car. I think this Rs. 25, 000 trying to earned by the executives under the table from us by telling us lies, manipulating and harrasing us. Very bad experience with cars 24, seriously. It happend 3-4 times. Even I never heared that cars 24 asking Rs.7900 brokerage (commission) from us. I need a complete explaination for this issue or I will post this in all complaint boxes and complaint portals availble online. I will let every body know how you people are tying to manipulate us.