Cars24 Services — Misleading information on Application

Address:

Pune

I have purchased Celerio 2018. As per application the life of tyres remaining is 100 percent. If 100 percent life remaining then tyres should be new. As per application. It’s also mentioned that car is come with new 4 tyres. But I got car with old tyres. I asked staff regarding this they told we does not provide new tyres. The depth of tyres are around 4.3 to 4.7 as per told by staff after cheking. For 8+ mm depth it should 100 percent of life. So life remaining only 50 to 60 percent.
I mailed regarding this there is no any reply by cars24. If they are saying new fitted tyres then they should provide new tyres.
Unfortunately they does not provide new tyres and no any response from their side.