[Resolved]  Cars24 Services — More than 2 yrs and I did not receive RC yet

I bought car from cars24 in feb 2020, it more than 2 yrs now I have not receive the RC yet.
They did a mistake in the name initially and I asked them to change it.
Tickets they have create on my knowledge : 239662, 44326, 567872, 582321, 481588.
Every time I write a mail to them they create a ticket and they update it with out providing any resolution.
They never call to update on what state the process is in.
It's really frustrating waiting and writing mail again and again.
Last time a traffic police caught me and it was very very difficult to make him understand why I don't have an RC that too after buying the car 2 yrs ago.
Car no KA02 MH7483