[Resolved]  Cars24 Services — noc not cancelled and rc not transferred even after 1 year of purchasing

I have purchased car from cars 24 on 3 nov 2019 and even after 1 year there is no progress on rc transfer. I have been facing challenges while taking the car out but cars 24 never have been helpful. They don’t even pick calls or reply to email before months or two and with no commitment or new updates. It’s always that we are working please bear with us. It’s already been 1 year an no movement on process, don’t know how much to bear.
I have also made complaint here on this website in january 8 2020 for which i got revert once april after 4 months that’s how proactively it’s been worked by them and their grievances team and case was marked closed and now issue is still the same with no timeline.
Car details
Hundayi 2013 petrol (Red colour)
Purchased date 3 nov 2019
Purchased by nimisha mail
Purchased from sumit sachdeva
Registered no [protected]
Car no mh03bh9140
All payment done still no update. The only thing left to be done is legal action. Rest have been tried
And as suggestion stop calling yourself india’s no 1 car service company as with this service the best word doesn’t suit and you’re doing nothing but defaming the country name with such slogans cause if this is the best service the worst can not be imagined
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Aug 7, 2021
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2020
CARS24 Services Customer Care's response
Hi sir,

We apologize for the inconvenience caused.

This is definitely not the kind of experience we would like you to have.

We have highlighted your concern to our team.

They will share an update with you soon.

Regards,
CARS24 Support
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