[Resolved]  Cars24 Services — Non payment of traffic challan and use of car without transfer RC book of car MH43R9721

I sold my car MH43R9721 to CARS24 on 7th dec 2021. They promised we they will not use the car without rc transfer and car will be kept at their ware house. Only after getting the buyer, first they transfer the rc and then hand over the car to buyer
On 24 Jan 2022 I got notification of traffic violation against my car, challan no. AGCCM[protected].
I talk to cars 24. They told me they will settle it .
On 16.02.2022 I got a notice letter from lok Adalat, Thane, maharastra, to pay the challan at the earliest or be present at lok Adalat on 12.03.2022.
I have talk to cars24 regarding this. They raised a complain ticket no. 498769.
Kindly pay the challan at the earliest. And don't use car until transfer of RC Is completed.
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Feb 18, 2022
Complaint marked as Resolved 
Resolved
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2022
CARS24 Services Customer Care's response
Dear Customer,
We apologize for the unpleasant experience. We have highlighted your concern with our team. Please allow us some time.
Feb 18, 2022
Updated by Lok Gupta
Issue is resolved by the cars24 team.
Verified Support
Feb 28, 2022
CARS24 Services Customer Care's response
Hello! We hope the customer experience team could find a suitable resolution for you. We're always looking to improve your experience with Cars24. If you need more support, please reach out at [protected]@cars24.com.
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