[Resolved] Cars24 Services — non-transfer of rc book even after 90 days of sale
Goregaon East, Maharashtra, India
SaSanjay Kumar Srivastava on Mar 1, 2018
I sold my car to cars24 on november 11, 2017, however, even after 90 days the rc is yet to be transferred. While the cars24 clearly mention that the liability of the vehicle is transferred to them, to the owner, unless the rc is transferred it remains a burden.
I have been following with their call centre as there is no other channel through which can be reached. However, the response is always cryptic that the complaint has been forwarded to concerned division. My only reason to go for cars24 was to have a hassle free paper work even though the price quoted by them was very low. However, it has turned out to be a great disappointment.
Kindly help me in resolving this issue.
Complaint marked as Resolved Apr 5, 2018
[Mar 01, 2018] CARS24 Services customer support has been notified about the posted complaint.
Verified SupportCARS24 Services Customer Care's response, Mar 05, 2018
This is indeed unacceptable and we would like to extend our sincerest apologies. Please mail us your appointment ID to [protected]@cars24.com along with the issues faced and we will certainly look into this issue. Thank you for providing the same and for your cooperation.
Sriram | CARS24.com
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