[Resolved] Cars24 Services — Not buying my car after promising to but that | |
I have a car which i wanted to sell, approached cars24 (Cars24 services private limited), they quoted a price of rs 7, 70, 000 to which i agreed. Cars24 also paid me an advance of rs 1, 000. On the same date, i had approached other vendors where i received a price of rs 7, 60, 000, however went ahead with cars24 because their price was higher and they are a reputable concern. However a few days later cars24 came back saying they can not go ahead with the deal. This caused a huge loss to me, as i had other buyers to whom i had said a no basis cars 24 confirmation. I eventually sold the car two weeks later at a price of rs 6, 95, 000. I had followed everything instructed by cars24, and even after the deal was cancelled, as a token of good will, i returned the rs1, 000 advance. Since cars24 did not value their contract and withdrew it unilaterally, i would request your goodself to kindly instruct cars24 to compensate me for the loss of rs 65, 000 (Rs 7, 60, 000 – rs 6, 95, 000) that i suffered in the process and any other damage that you deem fit for the harassment and mental agony. I have written to cars24 quite a few times after that, but i did not receive any response, except follow up messages to return the rs 1, 000 else threatening me of legal consequences. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved CARS24 Services customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Hi!
We are terribly sorry for the inconvenience caused.
This is definitely not the kind of experience we would like you to have.
We request you to please share your registered mobile number/ appointment ID, so we can look into the matter and assist you better.
Regards,
CARS24 Support
We are terribly sorry for the inconvenience caused.
This is definitely not the kind of experience we would like you to have.
We request you to please share your registered mobile number/ appointment ID, so we can look into the matter and assist you better.
Regards,
CARS24 Support
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Plot No. 120, Industrial Area, Sector 44, Gurgaon, Haryana, India - 122002
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We are terribly sorry for the inconvenience caused.
This is definitely not the kind of experience we would like you to have.
We request you to please share your registered mobile number/ appointment ID, so we can look into the matter and assist you better.
Regards,
CARS24 Support