[Resolved] Cars24 Services — Not yet received any information

Siji Antony

Aug 11, 2022

Address:

Parayidam House, kannur

As per agreement with car 24, I drove my self to your yard, Kannur, Kerala at 1.30 pm. I am waiting here alone last 4.5 hours (6:10 pm now). Till now I didn't get my payment, yet not paid my loan amount( loan closure amount) and not contacted customer service manager. Please do necessary action immediately, until I will wait here..
Regards
Siji Antony
[protected]

Dear Siji Antony,
Thank you for selling your TATA TIAGO to CARS24. As you have opted for Instant Payment, you will receive the amount within 2 to 3 hours of the pickup.
Please remember to take all your personal belonging and remove & close your FastTag account (suggested process to close FastTag : https://www.cars24.com/blog/how-to-close-a-fastag-account/)
Please reach out to your car consultant/RA in case of any query.
Thanks and Regards
Team CARS24

Was this information helpful?

No (0)

Yes (0)

Sep 16, 2022

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2022

CARS24 Services Customer Care's response Hi Siji Antony, We request you to please share the details with [protected]@cars24.com so we can understand you better and take action in your favor accordingly.