[Resolved] Cars24 Services — ownership not transferred after 4 months

Sumanth Sridhar

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I sold my car to cars24 - somajiguda, hyderabad in nov 2017. Ownership has not been transferred yet.

Customer support is super professional but no progress. Visiting the branch is a very disappointing experience - no proper response, no professionalism at all.

I've tried literally everything and nothing has worked. I'm going to file a legal case if this is not answered in a proper way and closed asap.

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May 15, 2020

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Apr 12, 2018

Updated by Sumanth Sridhar I received an email asking for details, no response after I sent all the details. It has been more than a week :(

Verified Support

Apr 13, 2020

CARS24 Services Customer Care's response Hi Sumanth Sridhar,

We are terribly sorry for the trouble caused to you from our end.

This was definitely not the kind of experience we would like you to have with our services.

Please help us with your registered mobile number/ appointment ID at [protected]@cars24.com so we can get you in touch with our team and resolve your concern on priority.

We are always looking to make your experience better with us.

Regards,
CARS24 Support