[Resolved] Cars24 Services — Party peshi amount not returned

[email protected]

from Gurugram, Haryana

Jul 12, 2022

Address:

10th Floor, TowerB, Unitech Cyber Park, Sector 39, Gurugram, 122003

Hello,

I was informed that 10, 000 rs can be refunded back to me and there is no issue by Mr Faraz from Cars 24([protected]). There will not be any requirements for physical visit at Party peshi. Now I am in Germany for work and will not be able to fly to India. Also I am not able to call on toll free number of coustomer care.

I got the message that10k rupees has been forefit. Now what is the issue why is forefit being done?
Please find the documents attached for more clarity of deal and party peshi will be handled was told by Mr. Faraz, this can be asked from him.

This is not OK that after comitment we are turning back.
Please process the refund as soon as possible.

Regards,
Nitin.
Whatsapp no[protected]
email: [protected]@gmail.com

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Aug 14, 2022

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Jul 13, 2022

Updated by [email protected] Still no revert, kindly look into the matter

Verified Support

Jul 14, 2022

CARS24 Services Customer Care's response Hi Nitin! We apologize for disappointing you with our service. Kindly share us your detailed concern along with your appointment id and registered mobile number at [protected]@cars24.com so that we can locate your booking and resolve it as soon as possible.