Cars24 Services — Partypeshi amount forfeited

I have sold my car on cars24, at the time of selling relationship manager told me in written that my partypeshi will be arranged on videocall because on this condition only I was agreed to sell my car as I live in mumbai and for partypeshi I have to go to u.p., so I sold the car and 10000 rs were hold by cars 24, after some msgs from cars 24 for partpeshi I tried to call cars 24 and channel partner but they could not arrange partypeshi on videocall, at last they send the msg that they will not give 10000 rs as I could not attend partypeshi.
This is fraud company and never ever sell your car here.

Abhishek mehra