Our deal started with Cars 24 through Executive Mukesh Rawat for selling of Duster Car & this deal got finalized on 2nd August'22 at Rs. 1, 85, 000/- and we were informed that Rs. 1K will be sending as Token Money and remaining amount will transfer after submission of LFC.
We were also informed that if any delay was done from our side then Rs. 500/- per day penalty will be charged from us.
As per discussion, we have submitted the LFC on 4th August 2022 and the sale letter was signed on 6th August 2022 but the amount was not transferred to us.
We were informed that as your EMI date is due, so you pay the EMI & re-sent us LFC; accordingly we have re-share the LFC with the Executive.
Still payment against the sale of the car was not received till 22 Aug, 22.
Despite having so many follow-ups with the Executive, they refused to deal & rudely behave with us. Now they are saying "hum toh ab 1.50L ki deal karenge; nahi leni toh khud cancel kardo". Even his Senior Ms. Mansi also said the same thing "hum kya karein deal cancel kardo, hum jis par deal final hui thi woh amount nahi denge".
If the same was not resolved, then We have to Legal action against Car 24 & its executive.
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