[Resolved]  Cars24 Services — payment not received despite repeated follow ups

Address:New Delhi, Delhi, 110092
Website:www.cars24.com

I sold my card and handed over the keys at around 4 pm today at noida sector 1 branch of cars 24. I spent 4 hrs on saturday and 3 hours today to complete the transaction.

Appt id is [protected].

I was told that within 15 mins, i will receive the payment in my account, however, the same didn’t happen. When i am calling up support team, they are asking me to contact the branch manager.

I am not sure what kind of a service does cars 24 provide. On your website you promise of instant payment and when it comes to reality there is nothing like that.

It is very frustrating to receive such downgraded service and i am never going to use or recommend cars 24 to anyone.
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Jun 29, 2018
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
May 29, 2018
CARS24 Services Customer Care's response
Hey Harish,
Apologies for the delay! We have completed the payment transfer to your account. Please check and confirm.
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