Cars24 Services — RC hasn't transferred after 1 year

Address:Park avenue, Gaur city 1, Noida

Hello,

I had sold my car last year January month 2023. in June 2023 month we did the partypeshi as well. but since then RC is still not transferred to the new car buyer. Car is still in our name.

I have been calling customer care in last 6-7 month and recently Jan 18th 2024 and custom care is having same answer and i quote "Your RC transfer is under process and will be transferred very soon". I am hearing this since last 6-7 month. It seems they don't have any real time update they just give these liner reply every time.

This is very helpless situation since my car is my wife name and the new buyer who has bought my car is driving it under our name in that case if any mis-happening happened like car accident, theft or any crime police will check the owner and they will come to us.
we have to face the litigations which no one can deny even Cars24 has given some document which says the responsibly would be their side but as per law this is not valid and we have to prove not guilty in court of low.

In this case we no other option to get the ownership changed by cars24 but go to the court and seek the justice from there.

Car Detail:
UP 31 AA - 2588
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CARS24 Services customer support has been notified about the posted complaint.
Feb 06, 2024
Updated by shiv singh
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Comments

I am facing similar issue with car24, i think we needs to do file case in court if you are with me.

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