Cars24 Services — RC not received 6 month gone

Address:

10TH FLOOR, TOWER B, UNITECH CYBER PARK, SECTOR 39, GURUGRAM – 122001, HARYANA, INDIA

I had purchased the XUV300 car from car24, as per cars24 commitment RC transfer within 75 working days but already 6 month gone and i have not received my RC even if I want to repair my Car on zero depth insurance but can't able to do just because of RC is not my name and my zero depth insurance amount is going totally waste. So please help me.
Car24 team always give me excuse no body provide me right answer.