Cars24 Services — rc not transferred even after 180 days

gulsingh8

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500026

Hi team,
I sold my car ap10ar3583 6 month before but still the rc not transferred this is not correct as per the cars24 agreement.

Even though i tried multiple times to cars24 before 3 months but no response from them.

It is their duty to complete the transfer within 180 days. Today when i called, then only customer support team is telling that they will register a complain and escalate it, butut still no confirmation on mail that it will be done.

You can track the complete details with mobile no [protected]

Regards,
Guljeet

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CARS24 Services customer support has been notified about the posted complaint.

Jan 21, 2020

Updated by gulsingh8 I got the response from cars24 that as attached. Then they should remove the clause from your all documents that "RC will be transferred up to 180 days" this is misleading the customers

Mar 26, 2020

Updated by gulsingh8 Its almost 9 month over of selling my car still you are not able to transfer the RC. I have raised a ticket with Consumer Forum and not will take legal action. Its your duty to transfer RC within 6 month.