[Resolved] Cars24 Services — RC not transferred even after 4 months
V
Vijay-anandh
from Chennai, Tamil Nadu
Aug 23, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
Sold the car on April 16th.
RC not transferred yet.
Customer care keeps promising it will be done.
Not sure how to resolve this. Friends suggest to raise a police complaint or reach a lawyer so i dont get into issues later. So disappointed with the way the whole thing is going
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Sep 23, 2022
Complaint marked as Resolved
CARS24 Services customer support has been notified about the posted complaint.
Aug 23, 2022
Updated by Vijay-anandh And worst case, the customer care executive cut the phone abrubtly twice - which makes me even more nervous. What if the guy who has the car gets into some illegal activity?
I don't have time to deal with such issues. And asking this to the agent on line is not helpful at all. They keep saying customer protection policy - which will not help if some illegal actions happen and have to goto court.
Verified Support
Aug 23, 2022
CARS24 Services Customer Care's response Hi, we're sorry to hear this. We'd like to help you out. Please share your appointment id and registered mobile number at [protected]@cars24.com so that we can look into the details and get back to you with an update.
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