Cars24 Services — RC not transferred to the sole person

I have sold my Honda city 2011 model KA41N7672 to cars 24 on Feb8 2022. However till date RC transfer not happened and the person who is having ownership recently violated traffic rules in July and i got the challan to pay fine on my mobile number.
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Hi Amit, we're sorry to hear this. We'd like to help you out. Please DM us your detailed concern along with the Appointment id and registered mobile number so that we can look into the details and get back to you with an update.
C S Amit's [Complaint's author] reply, Aug 4, 2022
App Id-1022638063. I have sold my Honda city 2011 modal KA41N7672 to cars 24 on Feb 2022. I got a challan for 1000 rs from RTO and told me to pay the fine within 7 days unless legal action will be initiated, for violating traffic rules in July 2022.Please clear the challan and relive me from the RC list at the earliest. Its a serious concern please address this on priority.

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