Cars24 Services — RC transfer Issue for WB02AC1608

I sold my car to cars24 on 13th April 2022 in Kolkata. They assured me the RC transfer is hassle free process and I may not need to visit RTO at all. If at all I need to visit it will be in Kolkata for the same. They withheld 10000 gor after RC Transfer. I also signed all relevant RTO forms and provided all the valid documentation. Now out of the blue they left me a message to contact them about RTO transfer. After a lot of back and forth calls finally someone said to goto Asansol RTO for transfer or else my 10, 000 hold amount is forfeit.

This is unscrupulous behaviour. If they told me earlier, I would have sold my car elsewhere.