Cars24 Services — rc transfer not done even after more than 2 years

Address:

Ghaziabad, Uttar Pradesh, 201011

I sold my car at the indirapuram branch in march 2017 and was told the rc transfer would be done soon and details shared to me by cars24. Even after more than 2 years now, it has not been done and the car shows in my name. I got a ticket created through the customer care representative on 11th september but it was marked close without resolution. This is completely unacceptable and against why i went to cars24. Just by pitching mr dhoni for your ads will not help if the service offered is like this. Please get the rc transferred asap and share the details with me.