[Resolved]  Cars24 Services — Recovery of insurance reimbursement

Address:no 34 B J R nagara Jigani Anekal Tq, bengaluru-560105

Hi Team,

This is you to inform that, I purchased Volkswagen polo KA02MJ7055 on[protected], but the insurance policy has expired before I purchased it, so I requested Mr Rajeev who was taking care of this process for me, but he was not able to fulfill my request, so again I only purchased compressive b to b insurance on acko, again I tried to contact Mr Rajeev through chat so he promised that it is going to reimbursement, but he could n t make it out, now he is giving very poor response only because of he is not working in cars 24, I had issues with electric and clutch plate also but he was u stable to fulfill my issues, I am going low by this response.

i had a conversation with cars24 team they took so many days to replay back and finally they are telling me to they can t make it done due to late date complaint, till 18 months i was having conversation with Rajeev sale executive.

I am requesting you to please do reimbursement of my car insurance and do the needful as soon as possible.

Note : please find the attachment of invoice of car, new and old insurance of car, conversation with Mr Rajeev.+[protected]
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Aug 21, 2022
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Jul 18, 2022
Updated by Manjunatha J R
please find the attachment of this complaints.

Verified Support
Jul 20, 2022
CARS24 Services Customer Care's response
Hi Manjunatha, we're sorry to hear this. We'd like to help you out. Please share with us your detailed concern along with the booking id and registered mobile number at [protected]@cars24.com so that we can look into the details and get back to you with an update.
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