[Resolved] Cars24 Services — Reducing the price after deal confirmation re selling of car
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barganil chakrabarty
Jul 17, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
My experience regarding selling my car was horrible and the process was fully autocratic and a hoax. I was given a quote of Rs 1, 10, 000 for my 2012 Ford Figo and after multiple calls regarding fixing the deal at the price I was provided a tentative date of pick up of my car. One day prior to the pick up the service representative communicated that he was unable to freeze the deal in their system since he was on weekly off. On the scheduled day of the pick up they reduced the price and said that it the best deal they could offer. Rude staff and lies and treachery all along should be the motto of this company. Instead of cars24 they should name the company cars420. Will sell it to anyone but this dishonest set of people. An ordeal i will remember.
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Aug 22, 2022
Complaint marked as Resolved
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2022
CARS24 Services Customer Care's response Hi Barganil, we're sorry to hear this. We'd like to help you out. Please share us your detailed concern along with the appointment id and registered mobile number at [protected]@cars24.com so that we can look into the details and get back to you with an update.
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