[Resolved]  Cars24 Services — Regarding misbehave

Address:Sunderblock

I got a call from heena, and i asked for waiver if possible any of interest charged on outstamding amount because i was suffering from cancer and even submitted all documents regarding my chemo therapy but even though she said that i am makinh false assumptions of cancer and said that “tu mar ja hmhe, bheek mangta hai banko se camcer keh kr bahane se”this kind of language she used is this is humanity even though i am agreed to pay all loan settled amount in one way.
I never defaulted any payment, i delayed but i always make payment every month
Now i want to make compalint regading heena else if i took any wrong step against my will she and car 24will be responsible for this.
A person is always leave his/her life for thier self respect and if it hurts thats not good for that person life.
Saurabh SrivastavA
[protected]
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Oct 3, 2022
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2022
CARS24 Services Customer Care's response
Hi Pransu Srivastava, Apologies for this experience. This is definitely not something that CARS24 would encourage. Please share with us the details of the representative at [protected]@cars24.com. We will look into this on priority.
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