[Resolved]  Cars24 Services — registered and paid for a visit for car inspection but representative never arrived

Address:

Hyderabad, Telangan

I paid for an onsite car inspection with cars 24 on[protected]. The representative was supposed to come over on the same day, i even got a call confirming a visit for 1600 ist on[protected]. No one showed up.

Then, later in the evening of 21-6-20 they rescheduled the appointment for monday,[protected] for 1200 ist without prior approval from us. We've paid the fees that they asked for and no one has showed up or called about the delay. It's bad enough that they reschedule without notifying but they lack the courtesy to keep the customer informed.

The numbers that they've provided are call center numbers and everytime that we call, all their representatives are busy and the call is disconnected.

Appointment id: [protected]