Cars24 Services — Reimbursement of service charges of rs 8850 which was waived off not received till date.

I sold my vehicle no MH43BK8014, maruti vittara brezza to cars 24 on october 1st 2022 through their adviser mr, Augustine waghmare for rs 772000 with a written understanding that the amount of rs 8850 service charges will be waived off and although it was deducted at the time of payment but was to be credited back to my account after expiry of one month.after lapse of one month iam following up with mr waghmare and his senior but seems to be dilly dallying over the matter and making false promises. today is 27th day after expiry of one month and payment has not been made yet. please advise the concerned people to act fast on this matter.
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This is not the kind of experience we want you to have with us. Could you please write to us at [protected]@cars24.com elaborating on your concern along with your contact details so that we can take this forward

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