[Resolved] Cars24 Services — Reimbursement of traffic offence when car is still in custody of Cars 24

Gautamani

from Pune Metropolitan Area, Maharashtra

Jul 23, 2022

Address:

HO may be in Delhi, Pune, Maharashtra

I sold my Skoda yeti to cars 24 on 23 May 22
Their agreement with me stipulates that they will bear the liability for any traffic fines and any other offences till such time the vehicle is sold and transferred to a third party
I revived proof of such transfer on 2 July
I received a traffic fine violation challan and a link Adalat notice dated 29 June for Rs 2000/-
Considering the urgency I paid the same and sent the details to Cars 24 for reimbursement.
Till date they have evaded the issue and I would like some help in bringing them to book

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Sep 2, 2022

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2022

CARS24 Services Customer Care's response Hi Gautamani, we're sorry to hear this. We'd like to help you out. Please share your detailed concern along with the appointment id and registered mobile number at [protected]@cars24.com so that we can look into the details and get back to you with an update.